With an ever-increasing market demand for product certification, rest assured that all products supplied by EPH are fully and independently certified to the required European directives and regulations.
EPH Controls pride ourselves in providing an effective and quality service to our customers. As a means of ensuring this, we have a Quality Management System, which is certified to ISO 9001:2015. We also have a strong focus on our environmental impact and as a result, have been certified to ISO 14001:2015. Finally, we take the well-being and safety of our workplace very seriously which is reflected in our company being certified to ISO 45001:2018. We have an external audit annually and have successfully acquired our re-certification year on year.
EPH’s mission is two-fold. We strive to design and produce high quality, cost-effective, products for the homeowner, while also providing the installer with vast improvements in reliability and convenience of installation.
We design and distribute products which allow the customer to take control of their heating and energy costs, as well as reducing their impact on the environment.
Our Customers are at the centre of everything that we do.
Our aim is to exceed customer expectations by providing quality products with market leading support and warranty.
Our goal is to lead the market through listening to our customers and providing solutions that address their requirements.
We continue to react and pre-empt market requirements by delivering quality products with the USPs that set us aside from our competitors.
We aim to maintain our position as the leading supplier of heating controls in Ireland and Northern Ireland and endeavour to increase our market position in the United Kingdom.
EPH is like a family, a culture we are very proud of. Every person in our team feels part of the whole and all pull together to achieve our goals. This family ethos, is one which is instilled in each member of the team, from our Managing Director, to our newest recruits, and is at the core of all that we do.
All team members are consulted and involved in as many facets of the business as possible, from design suggestions, to amendments in work practices. EPH is a workplace that listens to ideas and often implements them.
All team members understand that our customers’ needs are our primary concern, and every effort will be made to ensure their requests are dealt with professionally and in a prompt manner.
EPH Controls as a company is dedicated to total customer service. Whether it is pre-sale or aftersales service, our sales and support team will go the extra mile for the customer, no matter how big or small.
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