E.P.H. Controls Limited (“Company”)
The Company is a private company limited by shares which is registered in the Republic of Ireland and which is fully committed to preserving the privacy of all visitors to www.ephcontrols.com and accompanying mobile application (as applicable) (together, the “Site”).
- Information that we collect from you
When you register on the Site you will be asked to provide certain information about yourself including your name, email address and other contact details. We may also collect information about your usage of the Site as well as information about you from information you post to the Site, or technical information we collect from your mobile phone or mobile device such as location data, IP address, use of electronic vouchers etc or simply e-mails or letters you send to us as a result of using our services (“Services”).
The Company may make use of web beacons which are small graphics on a web site or in a HTML-email message that enables the creation of log-files. These files are exclusively used to collect information on the usage of the website. The Company and/or its advertisers on this site may make use of web beacons for the purposes of tracking your interaction with the site. No personal identifying data will be shared in the course of that tracking and the Company we will make every effort to restrict the use of web beacons.
Please be assured that we shall take all reasonable commercial steps to ensure that your data is treated securely and in full agreement with this Policy and under the terms of the Act.
- Use of your information
We will use and analyse the information we collect so that we can administer, support, improve and develop the quality of the Services to you and to personalise them to you and your areas of interest. We may also use your information to contact you for your views on the Services and to notify you occasionally about changes or developments to the Services including (where you have consented) we might also use your information to let you know about other services which we offer which may be of interest to you and we may contact you by e-mail, SMS and/or telephone.
From time to time we may run on-Iine polls or surveys about issues affecting our customers or about the services we are offering. If you wish to participate in an online poll or survey, in addition to your answers, we collect your Internet Protocol (IP) address. This data will be used by the Company and its agents to help validate the results and help prevent multiple entries from individuals. In addition to this a cookie will be placed on your system after participating in a poll or survey. No identifiable information will be stored in this cookie. Personal contact details such as email or telephone numbers will never by shared with 3rd parties by us without your prior and clear and informed consent.
If you change your mind about being contacted in the future, please let us know by contacting us using any of the following information:
- Registered Address: Sitecast Industrial Estate, Pouladuff, Cork, Ireland
- Email Address: firstname.lastname@example.org
- Telephone Number: +00353 21 434 6238
and we shall immediately stop such contact.
- Disclosure of your information
Due to the nature of the Services we will be providing data about you to those other companies that support our business (such as IT companies etc) and by submitting your data to us you agree to the processing, storage and transfer of the same and in return, we agree to carry those actions out under the terms of this Policy and the Act.
In addition, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
- Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Your data may be stored on servers which may be in or outside the European Economic Area and countries outside the EEA may not have as strong privacy protection as can be demonstrated within the EEA and you agree to the processing, storage and transfer of the same and in return, we agree to carry those actions out under the terms of this Policy and the Act.
- Accessing and updating
Under the Act, you are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.
- Contact us and Feedback
All comments, queries and requests relating to our use of your information and general feedback are welcomed by the Company and all should be addressed to the Company using the contact information provided under clause 2 above. The Company will use such information to support the continued improvement of the Site and its considered approach to your privacy and the protection of your information.